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We promise we’re not sitting back and eating sweets! We’re working hard to improve this page for you.

Any questions you send us, that will be useful for our customers will be added on our FAQ, so please don’t be shy…..ask away!

Allergen Information

We take allergies very seriously. Many of our products contain a substance that will cause an allergen to someone.

No one knows your allergies better than you! To make it easy for you to look at the products you are buying, we have created individual item for each of our pick and mix bag items.

Each individual item has a list of ingredients and nutritional information where supplied by the manufacturer.

Allergen information can be found in our individual products here

IF IN DOUBT ABOUT ALLERGENS IN OUR PRODUCTS: PLEASE CONTACT US BEFORE CONSUMING OUR PRODUCTS. 

Delivery

We are sorry to hear your order has not arrived. 

 

Currently all courier services are experiencing delays. We have seen all excuses, covid-19, Brexit, Sickness and we understand your disappointment. 

 

All delivery times are estimates based on the couriers service level. We only guarantee delivery if you have purchased a next day service.

If you are waiting for an order and it is late, drop us a message and we can check to make sure its on its way, we are also more than happy to provide you with proof of postage. 

 

If you have paid for an express guaranteed delivery and your package does not arrive within the stipulated time frame, you may be entitled to a refund on your shipping. We do not refund shipping if there was an attempted delivery and you were not at the delivery address to receive the delivery.  

Standard shipping does not come with a delivery  guarantee. Our Shipping service endeavour to deliver within the stated time frame, however, during busy periods and more recently Covid-19 deliveries can be late. We do not accept liability if your parcel is late due to an attempted delivery and you were not at the delivery address to receive the delivery.

 

Please note: Orders are only classed as missing after 14 working days after postage. 

FREE shipping on all orders over £30* During January

Please allow up to 3 working days for your order to be processed before it is passed to the courier.

However, we do aim to process orders within 1-working-day. Orders placed after 1pm Friday will be processed on the following Monday (unless Bank Holiday).

Delivery costs include Postage and Packaging and are dependent on the weight of your order and location.

One delivery address per order.

Please ensure all delivery details are correct when placing your order. We cannot accept responsibility for delivery location if the details entered are incorrect.

UK Mainland Delivery 

Orders are shipped via a number of delivery providers. We do this to ensure we keep our prices as low as possible for you.

Deliveries are usually Monday to Saturday ONLY (No deliveries on Sundays, or Bank Holidays). Fridays orders dispatched on standard delivery will usually arrive the following by Wednesday.

Orders less than 5kg:

Royal Mail 2nd Class/Hermes/InPost (non tracked)

Delivery for orders over £50 excluding delivery:

FREE DELIVERY!!

UK Highlands, Northern Ireland, Offshore & Channel Islands

Please note: Your delivery may be subject to extended delivery times in these areas. 

Orders less than 2kg:

£5.25 (non tracked)

Orders over 2kg:

£11.00 (non tracked)

 

Late Delivery

If you have paid for an express guaranteed delivery and your package does not arrive within the stipulated time frame, you may be entitled to a refund on your shipping. We do not refund shipping if there was an attempted delivery and you were not at the delivery address to receive the delivery. 

 

Standard shipping does not come with a delivery  guarantee. Our Shipping service endeavour to deliver within the stated time frame, however, during busy periods and more recently Covid-19 deliveries can be late. We do not accept liability if your parcel is late due to an attempted delivery and you were not at the delivery address to receive the delivery.

 

If you have any questions about shipping please contact us 

 
 
Sign up to our mailing list to keep up to date date on our progress.

 

 
 
You will receive an automatic electronic receipt by email at the time you complete your order.

Discounts and Offers

We use a range of offers and promotions to give you that extra special experience.

You will find a range of special offers on Project Pick N Mix, these include:

Limited-time special offers, One-Time Offers and Offers available for a specific number of purchases of the product.

We recommend checking the expiry date, quantity available and terms and conditions of any offer you see on our platforms to ensure you don't miss out!

Some of our offers are automatically discounted and others you will require a discount code.

Yes, we offer Blue Light Card holders discounts which are available via the blue light App or Website.

To view our Blue Light Discounts Click HERE

We are currently working with a number of online providers to develop an automatic student discount portal.

If you are a student and would like a discount, drop us a message with your Uni email, student ID number, university name and we will send you a 10% off discount code.

MESSAGE US HERE 

Of course! we want to offer the best service and prices, we accept large orders for corporate partners.

CLICK HERE to send us a message and tell us all about what your planning.

Yes, we currently work with a number of small retailers who sell our products. 

If you are interested in selling our products, please get in touch CLICK HERE to send us a message and tell us all about your business. 

Payment Options

Credit and Debit Cards

We accept all Major Credit and Debit Cards via our secure payment servers, giving you peace of mind that your payment details are safe.

 

We accept Apple Pay & Google Pay on most devices.

apple pay google pay accepted


We accept Visa, Mastercard, AMEX, Visa electron and many others.

visa mastercard amex mistro electron payment cards accepted

Paypal

paypal accepted

 

Payment methods accepted:

  • PayPal and Venmo
  • Debit and credit cards
  • Alternative payment methods
  • Pay later options, including short-term payments and PayPal Credit

Buy now, pay later with Pay in 4

 

 

Want something now but the sale ends before payday?

 

Choose Pay in 4 at checkout with millions of online stores and split the cost into 4 interest-free payments.

Pay later with Klarna.

klarna logo

 

Millions of savvy shoppers have already chosen Klarna when shopping. Buy and pay in full up to 30 days later, or split the cost into 3 interest-free monthly instalments.*

 

Pay in 3 instalments
Spread the cost of your purchase into 3 interest-free instalments. The first payment is made at point of purchase, with remaining instalments scheduled automatically every 30 days.

 

Pay up to 30 days later

No interest. No fees. No impact to your credit score.

Please spend responsibly.

 

Missed payments may affect your ability to use Klarna in the future.

Credit is only available to permanent UK residents aged 18+, subject to status, terms and conditions apply.

Pay Later with Clearpay

clearpay

 

Pay over 6 weeks—no fees, no surprises. You’ll love it.

Step 1

Split your purchase into 4 instalments

 

Step 2

No fees when you pay on time

Choose Clearpay as your checkout payment method when it’s time. Always zero interest, never additional fees when you pay on time.

 

Step 3

Enjoy instant approval decision

 

Instantly create your account and finish the purchase with ease.

 

You’ll know if you’re approved instantly and your order will ship as usual.

Pay Later with Laybuy

Laybuy

 

Laybuy lets you receive your purchase now and spread the total cost over 6 weekly automatic payments. 

 

Always interest-free.

 

Account set-up is a breeze.

 

No hidden fees. Interest? Never.

 

Get it now. Pay over 6 weeks.

Pay Later with Splitit

Pay Later with Splitit
Pay Later with Splitit

 

Pay over time the easy way.

 

Splitit lets you use your existing credit to turn your payment into smaller instalments over time — with no interest, application, or fees.

 

Unlike other buy-now-pay-later plans, Splitit isn’t new financing. Splitit lets you use your existing credit without paying interest, so you don’t need to carry new debt.

 

Higher customer approval rating:

85% of customers would use Splitit again.

Product Questions

We take great pride in our products and we care about your experience!

Our pick n mix products are heat sealed in our factory for freshness and quality control.

We also use a hidden security seal on the packaging to ensure it has not been tampered with. 

Unfortunately, this batch of Irn Bru 1901 750ml glass bottles does not come with a tin.

 

It’s just the glass bottle and lots of bubble wrap!!

 

You can Irn Bru 1901 750ml glass bottles here 

 
 
We are unable to accept liability over heat related chocolate issues at any time of the year. 

You can select individual pick n mix sweets on our mixups section of our website CLICK HERE for all those amazing sweets.

 

 

Generally our pick n mix products come in to us with at least one year, however, as our pick n mix range is so vast, so are the expiry dates. We recommend consuming within 4 weeks of delivery.

 

INTERNAL SHARING:

I asked our warehouse manager to provide the answer to this question, his reply: How long is a piece of string? There all in date, they don’t stay on the shelf long enough not to be!

Returns

Terms and Conditions apply to the use and purchase of our website and mobile apps.

 

By using our services and purchasing products you agree to our Terms and Conditions.

 

To view our full Terms and Conditions CLICK HERE

 

To view our full Terms of Service CLICK HERE 

Ways To Order

Yes, we have apps available on the App Store and Google Play.

No, we are online only. We do have a number of smaller companies who stock our products. 

Unfortunately due to the nature of our operations we only offer an online to door service.  

If you can’t find what you’re looking for, you can complete the form below and ask us any questions you have.

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20% OFF Store wide CODE: January22 - Plus FREE Standard Delivery When You Spend £30* (UK Only, T&C Apply)
FREE STD Delivery - Spend £30* (UK Only, T&C Apply)